Ducky

ducky.ai

Ducky is an AI-driven platform designed to enhance the productivity of customer support teams by automating the retrieval of information from various internal knowledge sources like Slack, Notion, and JIRA. By generating responses in the brand's tone, Ducky ensures personalized and consistent communication, helping support agents to respond to customer inquiries quickly and accurately. The company has raised $2.7 million in pre-seed funding and is focused on improving customer experiences while reducing the burden on support teams, making it a valuable tool in the customer support market.