ducky.ai

ducky.ai

Ducky is your customer support team’s co-pilot and research assistant. By leveraging generative AI, Ducky ensures that relevant knowledge sources like Slack, Notion, Linear and more, are always at your team’s fingertips and automatically generates a brand-aligned, fact-based response for every ticket. Working seamlessly alongside popular customer support platforms like Zendesk, HelpScout, Gorgias, and more, Ducky empowers everyone on the customer support team to work at their highest level of proficiency, elevating the experience for managers, agents, and customers alike.