Business Applications & Systems Lead
UPWIND
Description
Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
We are hiring our first dedicated Business Applications and Systems Lead—a foundational role critical to the success of our hyper-growth trajectory. You will be the single point of ownership for our core application ecosystem, managing and building systems that enable the revenue and operational function of the company, with Salesforce (SFDC) as the backbone.
This role requires a systems thinker with strong project management acumen who can operate across the entire technology lifecycle: from day-to-day configuration and maintenance to designing the scalable architecture that will support our hyper-growth.
Responsibilities
- Define and execute the 1-3 year roadmap for our business application stack (SFDC, ERP, CPQ, etc.). Proactively identify application needs, integration gaps, and technical debt.
- Design, build, and maintain the application architecture and data models to ensure they are robust, secure, and can scale seamlessly to accommodate massive user and data growth.
- Act as the strategic partner to executive and department leaders (Sales, Finance, Marketing, Operations), translating high-level business goals into concrete technical solutions and system requirements.
- Ensure all business applications and integrations meet data governance, security, and internal control requirements.
- Own the full project lifecycle for all system enhancements and new application implementations, including scoping, time budgeting, design, hands-on configuration/development, testing, and deployment.
- Serve as the expert Administrator for Salesforce (Advanced Admin skills required), managing configuration, custom objects, user provisioning, security, data integrity, and troubleshooting.
- Own the health, performance, and development of all critical integrations between SFDC and adjacent applications (e.g., Clari, AWS, Slack, Upwind Platform, etc.).
- Be the expert in Salesforce declarative automation, specifically focusing on building, maintaining, and optimizing complex Flows and other automation tools to eliminate manual steps and drive efficiency across business processes.
Requirements
- 5+ years of experience in Business Systems/Applications or Solutions Consulting with Revenue, Finance, or ERP Systems demonstrating progressive responsibility and ownership, ideally within a high-growth, late-stage startup environment.
- Proven ability to thrive in a "first hire" or standalone role, demonstrating independence, quick learning, and accountability for critical infrastructure.
- Deep, hands-on expertise with Salesforce (Admin certification required; Developer/Consultant certification a strong plus).
- Strong familiarity and experience integrating/managing at least one major adjacent system (e.g., ERP like NetSuite, CPQ, or Marketing Automation).
- Proven, deep experience designing, building, and maintaining integrations using a dedicated Integration Platform as a Service (IPaaS) tool (e.g., MuleSoft, Workato, Celigo, Boomi). Must be highly proficient in data mapping, transformation, and error handling.
- Demonstrable ability to understand the interconnectedness of business processes and technology, identifying impacts across the entire value chain before implementation.
- Excellent organizational and project leadership skills, with a track record of successfully delivering complex, cross-functional projects on time.